[Telecom Mediation] Summary Table of Requests[Médiation télécom] Tableau Récapitulatif sollicitations
[Médiation télécom] Tableau Récapitulatif sollicitations[Telecom Mediation] Summary Table of Requests
This dataset provides a monthly summary table of digital mediation activities related to telecom services. It is published via the open data portal of Grand Paris Sud, a French intermunicipal authority, and offers a recurring overview of requests handled through the local digital mediation service, likely covering the volume and nature of inquiries or complaints processed over time.Tableau mensuel de récapitulation des activités de la médiation numérique.
Trust score
How is this computed?Weighted across five axes. Tap a ring for what it measures.
Data schema (12 fields)
Click a field to see example values.
| Fill | Field | Type | Description |
|---|---|---|---|
| 100% | numeroNuméro | double | Sequential record number for the monthly summary.Sequential record number for the monthly summary. |
| 100% | mois_anneeMois - Année | date | Month and year of the summary period.Month and year of the summary period. |
| 100% | mels_recusméls reçus | double | Number of emails received during the month.Number of emails received during the month. |
| 100% | mels_envoyesméls envoyés | double | Number of emails sent during the month.Number of emails sent during the month. |
| 100% | appels_entrantsAppels entrants | double | Number of incoming phone calls during the month.Number of incoming phone calls during the month. |
| 97.4% | appels_sortantsAppels sortants | double | Number of outgoing phone calls during the month.Number of outgoing phone calls during the month. |
| 97.4% | tickets_ouvertsTickets ouverts | double | Number of support tickets opened during the month.Number of support tickets opened during the month. |
| 97.4% | tickets_closTickets clos | double | Number of support tickets closed during the month.Number of support tickets closed during the month. |
| 10.5% | accueil_physiqueAccueil physique | text | Information on in-person reception activity during the month.Information on in-person reception activity during the month. |
| 31.6% | courrier_recuCourrier reçu | double | Number of postal letters received during the month.Number of postal letters received during the month. |
| 100% | total_des_sollicitations_entrantesTotal des sollicitations entrantes | double | Total number of incoming requests received during the month.Total number of incoming requests received during the month. |
| 100% | total_des_reponses_apporteesTotal des réponses apportées | double | Total number of responses provided during the month.Total number of responses provided during the month. |
Schema captured from opendatasoft 7 days ago.
Query the data
Pick columns and a sort, then fetch a live preview straight from the source. Choose an API-filterable column (marked ▾) under “Where” to pick from its list of values.
Sample data (5 records)
Record 1numero: 4 · mels_recus: 29
{
"numero": 4,
"mels_recus": 29,
"mois_annee": "2023-08",
"mels_envoyes": 26,
"tickets_clos": 13,
"courrier_recu": null,
"appels_entrants": 3,
"appels_sortants": 11,
"tickets_ouverts": 0,
"accueil_physique": null,
"total_des_reponses_apportees": 50,
"total_des_sollicitations_entrantes": 32
}Record 2numero: 9 · mels_recus: 149
{
"numero": 9,
"mels_recus": 149,
"mois_annee": "2024-01",
"mels_envoyes": 175,
"tickets_clos": 46,
"courrier_recu": 1,
"appels_entrants": 59,
"appels_sortants": 31,
"tickets_ouverts": null,
"accueil_physique": null,
"total_des_reponses_apportees": 252,
"total_des_sollicitations_entrantes": 209
}Record 3numero: 13 · mels_recus: 49
{
"numero": 13,
"mels_recus": 49,
"mois_annee": "2024-05",
"mels_envoyes": 47,
"tickets_clos": 42,
"courrier_recu": 1,
"appels_entrants": 81,
"appels_sortants": 11,
"tickets_ouverts": 149,
"accueil_physique": "5",
"total_des_reponses_apportees": 100,
"total_des_sollicitations_entrantes": 285
}Record 4numero: 14 · mels_recus: 77
{
"numero": 14,
"mels_recus": 77,
"mois_annee": "2024-06",
"mels_envoyes": 43,
"tickets_clos": 86,
"courrier_recu": null,
"appels_entrants": 38,
"appels_sortants": 9,
"tickets_ouverts": 41,
"accueil_physique": null,
"total_des_reponses_apportees": 138,
"total_des_sollicitations_entrantes": 156
}Record 5numero: 20 · mels_recus: 36
{
"numero": 20,
"mels_recus": 36,
"mois_annee": "2024-12",
"mels_envoyes": 38,
"tickets_clos": 90,
"courrier_recu": 2,
"appels_entrants": 30,
"appels_sortants": 7,
"tickets_ouverts": 25,
"accueil_physique": null,
"total_des_reponses_apportees": 135,
"total_des_sollicitations_entrantes": 93
}Live sample captured at profiling time — values may have changed upstream.
Verification Status
Using the API
Configuration
- Base URL
- https://data.grandparissud.fr/api/explore/v2.1/catalog/datasets/mediation-numerique-tableau-recapitulatif-sollicitations
Query examples
curl -s 'https://data.grandparissud.fr/api/explore/v2.1/catalog/datasets/mediation-numerique-tableau-recapitulatif-sollicitations/records?limit=20' -H 'Accept: application/json'First 20 records of the dataset as JSON.
Uses the Opendatasoft Explore v2.1 syntax — supports select, where, group_by and order_by.
Rate limits
Dataset
Volume & freshness
License
No license declared upstream.
Source: opendatasoft
Machine-readable & source
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