Helsingin Seudun Liikenteen (HSL) asiakastyytyväisyystutkimus
Asty Web is Helsinki Region Transport's internet database, which provides research information on passenger satisfaction in public transportation. It is possible to make custom tables, reports and graphs from your own data selection. The data can be broken down by municipality, mode of transport or by the respondent's gender. The Asty Web database contains Helsinki Region Transport's year-round survey material. Every year over 50 000 passengers participate in the survey, evaluating the quality of public transport on a scale of one to five (1 = very bad, 5 = very good). The research is conducted on public transport on weekdays between 6:00 and 18:00. Questionnaires are distributed to randomly selected passengers. Asty Web provides survey results starting from 2011. The customer satisfaction data is available via REST-API. The data is returned in CSV-format and it is accessible with the HTTP GET-method.
Trust score
How is this computed?Composite of 5 axes from our methodology (proof-based officialness, live verification, metadata completeness, license clarity, agent readiness).
- Officialnessweight 25%50/100
Not public-sector → neutral score; not subject to the proof checker.
- Availabilityweight 25%100/100
Latest verification succeeded.
- Metadata completenessweight 20%50/100
3 of 6 recommended metadata fields populated.
- License clarityweight 15%50/100
License info not yet tracked for APIs (datasets only).
- Agent readinessweight 15%0/100
No machine-actionable signals detected yet.
Data access
This entry links to a dataset, file download, or documentation page rather than a self-describing API, so there's no field schema to display.