{"id":"d06e1bcf-fbaf-41a5-ac86-37650795df2d","type":"DATASET","name":"Helsingin Seudun Liikenteen (HSL) asiakastyytyväisyystutkimus","slug":"helsingin-seudun-liikenteen-hsl-asiakastyytyvaisyystutkimus","description":"Asty Web is Helsinki Region Transport's internet database, which provides research information on passenger satisfaction in public transportation. It is possible to make custom tables, reports and graphs from your own data selection. The data can be broken down by municipality, mode of transport or by the respondent's gender. The Asty Web database contains Helsinki Region Transport's year-round survey material. Every year over 50 000 passengers participate in the survey, evaluating the quality of public transport on a scale of one to five (1 = very bad, 5 = very good). The research is conducted on public transport on weekdays between 6:00 and 18:00. Questionnaires are distributed to randomly selected passengers. Asty Web provides survey results starting from 2011. The customer satisfaction data is available via REST-API. The data is returned in CSV-format and it is accessible with the HTTP GET-method.","free_access_class":"FREE_NO_AUTH","auth_type":"NONE","homepage_url":null,"docs_url":null,"repo_url":"https://avoindata.suomi.fi/data/dataset/da5e1ce7-97d8-40ce-a4dc-f695271f7da8/resource/0e0cdefa-f015-4997-9af7-b1dfe9f75b1a","status":"ACTIVE","verification_state":"VERIFIED","tags":["transport"],"logo_url":"https://avoindata.suomi.fi/themes/avoindata/images/logo/apple-touch-icon.png","primary_source_url":"https://avoindata.suomi.fi/data/dataset/da5e1ce7-97d8-40ce-a4dc-f695271f7da8/resource/0e0cdefa-f015-4997-9af7-b1dfe9f75b1a","extraction_confidence":"0.30","created_at":"2026-06-24T18:59:30.976Z","updated_at":"2026-10-12T20:48:54.545Z","last_verified_at":"2026-10-12T18:47:54.620Z","deprecated_at":null,"ranking_score":34,"last_ranked_at":"2026-10-10T07:23:55.140Z","last_seen_at":null,"last_validated_at":null,"last_uptime_at":"2026-10-05T16:52:31.990Z","search_vector":"'00':118B,121B,218B,221B,386B,389B,486B,489B '000':82B,194B,350B,462B '1':101B,369B 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'everi':78B 'every':346B 'five':100B,205B,368B,473B 'format':154B,263B,422B,531B 'from':310B,403B,447B,470B,492B,516B 'gender':63B,238B,331B,506B 'get':163B,266B,431B,534B 'get-method':162B,430B 'good':106B,374B 'graph':41B,247B 'graphs':309B,515B 'helsingin':1A,269A 'helsinki':6A,16B,69B,173B,274A,284B,337B,441B 'hsl':4A,9A,176B,272A,277A,444B 'http':161B,265B,429B,533B 'in':297B,353B,419B,529B 'inform':25B 'information':293B 'internet':20B,288B 'is':283B,301B,377B,409B,417B,425B,435B,521B 'it':300B,424B 'its':448B 'liikenteen':3A,271A 'maintain':171B 'maintained':439B 'make':36B,304B 'materi':77B 'material':345B 'method':164B,432B 'mode':55B,233B,323B,501B 'more':459B 'municip':54B,232B 'municipality':322B,500B 'of':324B,359B,365B,453B,502B 'on':294B,362B,379B,382B,467B,481B 'one':98B,203B,366B,471B 'ongo':181B 'ongoing':449B 'onlin':169B 'online':437B 'onward':226B,494B 'or':326B,504B 'over':348B 'own':312B 'particip':84B 'participate':352B 'passeng':27B,83B,128B,188B,195B 'passenger':295B 'passengers':351B,396B,456B,463B 'possibl':34B 'possible':302B 'provid':23B,131B 'provides':291B,399B 'public':30B,92B,112B,186B,298B,360B,380B,454B 'qualiti':90B,198B 'quality':358B,466B 'questionnair':122B,207B 'questionnaires':390B,475B 'random':126B,210B 'randomly':394B,478B 'rate':196B,464B 'region':7A,17B,70B,174B,275A,285B,338B,442B 'report':39B,245B 'reports':307B,513B 'request':267B 'requests':535B 'research':24B,108B,292B,376B 'respond':61B,237B 'respondent':329B,505B 'rest':145B,257B,413B,525B 'rest-api':144B,412B 'result':133B,178B,222B,260B 'results':401B,446B,490B,528B 'return':150B,259B 'returned':418B 'returning':527B 'rider':212B 'riders':480B 'round':75B,343B 's':287B,330B,340B 'satisfact':11A,28B,139B,183B 'satisfaction':279A,296B,407B,451B 'scale':96B,201B,364B,469B 'select':46B,127B,211B,249B 'selected':395B,479B,517B 'selection':314B 'servic':197B,215B 'service':465B 'services':483B 'seudun':2A,270A 'start':134B 'starting':402B 'survey':12A,76B,87B,132B,184B,280A,344B,355B,400B,452B 'tabl':38B,244B 'tables':306B,512B 'than':460B 'the':315B,328B,332B,354B,357B,375B,405B,415B,428B,519B 'through':532B 'to':303B,367B,393B,472B,477B 'transport':8A,18B,31B,57B,71B,93B,113B,175B,187B,235B,268C,276A,286B,325B,339B,361B,381B,443B,455B,503B 'transportation':299B 'user':240B 'users':508B 'very':370B,373B 'via':143B,255B,411B,523B 'web':14B,66B,130B,166B,282B,334B,398B,434B 'weekday':115B,214B,482B 'weekdays':383B 'which':290B 'with':427B,474B 'year':74B,79B,190B,342B,347B,458B 'year-round':73B,341B 'your':311B","popularity_score":"0.0000","maintenance_score":"0.5000","institution_id":null,"institution_type":null,"country_code":"FI","official_confidence":null,"proof_summary":null,"source_seed_url":null,"is_public_sector":true,"published_at":"2026-06-24T18:59:30.976Z","geographic_scope":"NATIONAL","name_en":"Helsinki Region Transport (HSL) Customer Satisfaction Survey","description_en":"Asty Web is an online database maintained by Helsinki Region Transport (HSL) containing results from its ongoing customer satisfaction survey of public transport passengers. Each year more than 50,000 passengers rate service quality on a scale from one to five, with questionnaires distributed to randomly selected riders on weekday services between 6:00 and 18:00. Results, available from 2011 onward, can be broken down by municipality, mode of transport, or respondent gender, and users can build custom tables, reports, and graphs from selected data. The dataset is accessible via a REST API, returning results in CSV format through HTTP GET requests.","native_lang":"fi","access_level":"direct","formats":["CSV"],"capability_tier":"download","trust_score":35.69230769230769,"merged_into_entry_id":null,"identity_key":"DATASET|https://avoindata.suomi.fi/data/dataset/da5e1ce7-97d8-40ce-a4dc-f695271f7da8/resource/0e0cdefa-f015-4997-9af7-b1dfe9f75b1a|helsingin seudun liikenteen (hsl) asiakastyytyväisyystutkimus","upstream_ref":null,"content_changed_at":null,"title_qualifier":null,"access":{"level":"direct","primary":{"kind":"download","label":"Download CSV","method":"GET","url":"https://hsl.louhin.com/asty/help","format":"CSV","source":"distribution","runnable":true},"actions":[{"kind":"download","label":"Download CSV","method":"GET","url":"https://hsl.louhin.com/asty/help","format":"CSV","source":"distribution","runnable":true},{"kind":"landing","label":"Open source page","method":"GET","url":"https://avoindata.suomi.fi/data/dataset/da5e1ce7-97d8-40ce-a4dc-f695271f7da8","source":"landing_page","runnable":false},{"kind":"landing","label":"Open source record","method":"GET","url":"https://avoindata.suomi.fi/data/dataset/da5e1ce7-97d8-40ce-a4dc-f695271f7da8/resource/0e0cdefa-f015-4997-9af7-b1dfe9f75b1a","source":"primary_source","runnable":false}],"formats":["CSV"]},"maturity":{"entry_id":"d06e1bcf-fbaf-41a5-ac86-37650795df2d","granularity":"entry","granularity_label":"One unit = one catalog entry. A PROXY for the SCOPE.md §4 ladder, which governs source families, not entries: a family with 400 entries moves this reading 400 times as much as a family with one. Never compare or combine with the source_family reading.","level":"verified","level_index":2,"level_label":"Verified","meaning":"Access tested successfully","counts_as_coverage":false,"blocked_by":null,"rungs":[{"level":"discovered","level_index":1,"label":"Discovered","meaning":"Source and metadata recorded","evidence":"membership of the named population the ladder is taken over","counts_as_coverage":false,"met":true,"reached":true,"criterion":"TRUE"},{"level":"verified","level_index":2,"label":"Verified","meaning":"Access tested successfully","evidence":"entries.verification_state = 'VERIFIED'","counts_as_coverage":false,"met":true,"reached":true,"criterion":"entries.verification_state = 'VERIFIED'"},{"level":"profiled","level_index":3,"label":"Profiled","meaning":"Schema, dimensions and licence understood","evidence":"a data profile with at least one field (entry_data_profiles.field_count > 0)","counts_as_coverage":false,"met":false,"reached":false,"criterion":"EXISTS (SELECT 1 FROM entry_data_profiles p WHERE p.entry_id = entries.id AND COALESCE(p.field_count, 0) > 0)"},{"level":"executable","level_index":4,"label":"Executable","meaning":"Queries run through Commodity","evidence":"entries.capability_tier = 'live' — today's proxy for \"queryable through us\"","counts_as_coverage":true,"met":false,"reached":false,"criterion":"entries.capability_tier = 'live'"},{"level":"joinable","level_index":5,"label":"Joinable","meaning":"Canonical identifiers and concepts mapped","evidence":"a field link to a canonical identifier whose sampled VALUES match its format","counts_as_coverage":true,"met":false,"reached":false,"criterion":"EXISTS (SELECT 1 FROM entry_field_links efl WHERE efl.entry_id = entries.id AND efl.identifier_id IS NOT NULL AND efl.value_status = 'match')"},{"level":"reproducible","level_index":6,"label":"Reproducible","meaning":"Snapshots and transformation evidence retained","evidence":"at least one retained evidence manifest (migration 078)","counts_as_coverage":true,"met":false,"reached":false,"criterion":"EXISTS (SELECT 1 FROM evidence_manifests em WHERE em.entry_id = entries.id)"},{"level":"guaranteed","level_index":7,"label":"Guaranteed","meaning":"Monitored against an operational reliability target","evidence":"an active reliability target with a named monitor (migration 096)","counts_as_coverage":true,"met":false,"reached":false,"criterion":"EXISTS (SELECT 1 FROM entry_reliability_targets rt WHERE rt.entry_id = entries.id AND rt.is_active = true)"}],"officialness":{"basis":"catalog_inherited","label":"Inherited from the upstream catalog: this item came from a trusted official government catalog, and that provenance — not per-item proof — is the warrant. 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Under the following terms: \"Attribution - You must give appropriate credit, provide a link to the license, and indicate if changes were made.\" Notices: \"other rights such as publicity, privacy, or moral rights may limit how you use the material.\" Attribution is the only term listed; no ShareAlike term appears.","source_url":"https://creativecommons.org/licenses/by/4.0/","reviewed_at":null},"license_raw":"http://creativecommons.org/licenses/by/4.0/","latest_check":{"id":"da426cda-11bf-48e0-a365-088bb685e7f5","entry_id":"d06e1bcf-fbaf-41a5-ac86-37650795df2d","status":"VERIFIED","last_checked_at":"2026-10-12T18:47:54.455Z","p50_latency_ms":3540,"p95_latency_ms":null,"last_error":null,"consecutive_failures":0,"created_at":"2026-06-24T18:59:57.680Z","updated_at":"2026-10-12T18:47:54.455Z","consecutive_successes":8,"probe_url":"https://hsl.louhin.com/asty/help","probe_method":"GET","probe_http_status":200,"probe_content_type":"text/html;charset=UTF-8","probe_succeeded_at":"2026-10-12T18:47:54.455Z"},"data_profile":{"id":"05ca2ca4-cdfb-4412-9d1d-bf36db9fab66","entry_id":"d06e1bcf-fbaf-41a5-ac86-37650795df2d","profile_source":"ckan","profile_kind":"dataset","dataset_id":null,"fields":null,"field_count":null,"sample_records":null,"record_count":null,"data_size_bytes":null,"dataset_count":null,"query_examples":null,"status":"error","error_message":"CKAN DCAT dataset failed: 403","profiled_at":"2026-10-06T04:19:39.953Z","run_id":"ac26fc2c-222b-4d6d-835c-b8d508c929de","created_at":"2026-07-17T10:06:47.643Z","updated_at":"2026-10-06T04:19:39.953Z","license_raw":"http://creativecommons.org/licenses/by/4.0/","license_id":"cc-by-4.0","consecutive_failure_count":6,"last_error_at":"2026-10-06T04:19:39.953Z","last_error_message":"CKAN DCAT dataset failed: 403","previewable":false,"personal_data":{"status":"none","basis":"no_person_column_cited","grain":"none","allowed":true,"columns":{"direct_identifiers":[],"family_names":[],"given_names":[],"attributes":[],"unresolved_names":[],"measures":[],"entity_identifiers":[]},"publication":null,"publication_evidence":null,"notice":"personal data: no cited column names a natural person (the cited columns are all this reads)"}},"datasets":[],"limits":[],"manifest":{"answer_sha256":"b2b1e130f7000ba720b571e956dfadacae2c269aece5bfa5ce14866760c4290c","answer_sha256_rule":"sha256 (hex, UTF-8) of JSON.stringify(this body) after deleting the keys listed in manifest.stamped_keys from manifest, and deleting manifest itself if it is then empty. 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A durable, replayable citation is persisted only on an explicit cite: GET /api/v1/entries/{id-or-slug}/evidence, or the MCP cite_query tool. Both are entry-scoped, because evidence_manifests is entry-shaped; a domain answer spanning several sources has no single entry and cannot be persisted through that path."}}